Privacy Policy

1. Introduction

This Privacy Policy explains how Legenti ("we", "us", "our") collects, uses, discloses, and safeguards information when you visit our website, interact with our demos, or submit your details to be contacted (collectively, the "Services"). We are committed to privacy by design and helping customers meet their compliance requirements.

2. Information We Collect

2.1 Contact Information

When you submit a form to be contacted, we collect information such as your full name, email address, phone number, and optionally the agent or solution you are interested in.

2.2 Technical and Usage Information

We may collect standard log and device information when you visit our site, such as IP address, browser type, pages viewed, and timestamps. We may use cookies or similar technologies to remember preferences and measure site performance.

3. How We Use Information

We use the information we collect to: (a) respond to your inquiries and provide demos; (b) operate, maintain, and improve the Services; (c) personalize content and communications; (d) comply with legal obligations; and (e) protect the security and integrity of our systems.

4. Information Sharing

We do not sell your personal information. We may share information with: (a) service providers who perform services on our behalf (e.g., hosting, analytics, communications) under appropriate confidentiality and data protection terms; (b) affiliates, in compliance with this Policy; (c) as required by law or to protect rights, safety, or property; and (d) in connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement reasonable technical and organizational measures designed to protect information. Where our agents run within your environment, we align to your security controls. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

6. Cookies and Similar Technologies

We may use cookies, web beacons, and similar technologies to operate the site, remember your preferences, and analyze traffic. You can control cookies through your browser settings. If you disable cookies, some features may not function properly.

7. Third-Party Services

Our Services may link to or integrate with third-party services. Your use of those services is governed by their terms and privacy policies. We are not responsible for the privacy practices of third parties.

8. Your Rights and Choices

Depending on your location, you may have rights over your personal information, such as to request access, correction, deletion, restriction, objection, or portability. To exercise these rights, contact us as described below. We may take steps to verify your identity before responding.

9. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Lead form submissions are stored in our database to enable follow-up and tracking.

10. International Transfers

Your information may be processed in countries other than your own. Where required, we implement appropriate safeguards, such as standard contractual clauses, to protect transferred personal information.

11. Children's Privacy

Our Services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us so we can take appropriate action.

12. Changes to This Policy

We may update this Policy from time to time. If we make material changes, we will post the updated Policy on this page and update the "Last updated" date above. Your continued use of the Services after the changes take effect constitutes your acknowledgment of the changes.

13. Contact

To contact us about this Policy or to exercise your rights, email privacy@legenti.com.